Senior Research Computing Storage Engineer

07-Jun-2024

Senior Research Computing Storage Engineer

Faculty of Arts and Sciences

66073BR

Position Description

Reporting to the Associate Director of Storage Services and collaborating closely with the storage group, this role is pivotal in the design, implementation, and upkeep of crucial storage services. As a senior member of the team, you will play a key role in understanding both present and future storage requirements for FAS Research Computing (RC) users. Your responsibilities will encompass grasping the intricacies of storage technology and collaborating with the team to deliver robust storage solutions at a production level. The role necessitates the ability to handle various projects concurrently, offer guidance and training to junior team members as needed, and extend knowledge and support to the department. Familiarity with the operations of a datacenter environment is essential, given Harvard FAS RC's management of on-premises services. Research Computing at Harvard is an enterprise that continues to reflect the University’s decentralized heritage, the evolution of research-computing infrastructure and funding opportunities, and the strategic development of its central information-technology organization, Harvard University Information Technology (HUIT) and its University Research Computing team.

Faculty of Arts & Sciences Research Computing

Starting in 2007, FAS began consolidating and centralizing research-computing resources within the Division of Sciences and soon began expanding across the School as faculty in the social sciences and humanities began to use advanced computing in their research. The organization came to be calledFAS Research Computing and, as more and more faculty across Harvard came to it for support, it extended its services beyond FAS, increasingly in collaboration with HUIT. With HUIT now developing an array of University-wide services and platforms to support faculty beyond FAS, FAS has the opportunity to strategically redefine what resources and services it will continue to support for the Arts & Sciences at Harvard and to broaden the base of users across the School who are advancing their research through computing.

In this context, FAS Research Computing continues to evolve, to expand its offerings, and to support research faculty across the School and their collaborators around the world. It has earned a reputation for building partnerships to accelerate research and collaboration. The Director of FAS RC will continue this legacy.

FAS’ research computing team directly engages with researchers through help requests, office hours, training, and in-depth consultations. FAS resources include a Top500.org high- performance computing cluster, virtual machines, storage, databases, instrumentation core facility workstations, and other development platforms. FAS Research Computing has numerous other successful collaborations, including building the MGHPCC(http://www.mghpcc.org/) in Holyoke, MA with leading partner universities. With these and other institutions, FAS launched the NSF-funded NESE project (http://nese.mghpcc.org), which creates a regional cloud storage repository.

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience

Additional Qualifications and Skills

• Broad knowledge in the deployment and management of systems encompassing storage, cluster computing, network, and databases.
• Advanced proficiency in Linux system administration is preferred.
• Understanding and preferably experience with OSI model, Layer 2 & 3 switching and routing, TCP/IP.
• Evaluating, deployment, and managing of open-source tools such as EC2, EBS, and S3.
• Familiarity with Storage Area Networks (SAN) and Network Attached Storage (NAS), including protocols like iSCSI, NFS, and FC.
• Experience with one or more parallel file systems such as EMC/Isilon, VAST, Lustre, GPFS, Gluster, or Ceph.
• Familiarity with data management and Hierarchical Storage Management (HSM) tools like Starfish, Ngenea, and Robinhood is advantageous.
• Proficient in performance tuning and troubleshooting of complex systems, including application load balancing solutions for scaling and High Availability (HA).
• Occasional visits to data centers for vendor liaison, installations, maintenance/repair, etc.

Working Conditions

• Occasionally required to work outside of normal business hours, and may be contacted during off hours.
• Work is performed in an office setting.
• This is a full-time position with flexible hours and a hybrid in-person/remote work schedule option to be agreed upon at hire.
• The selected candidate will periodically need to be on campus as business needs require. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, MA, MD, ME, NH, NY, RI, and VT).

Additional Information

We regret that Harvard University is unable to provide work authorization and/or visa sponsorship for this position.

All formal written offers will be made by FAS Human Resources.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). t.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Information Technology

Department Office Location

USA - MA - Cambridge

Job Code

I1058P IT RC Systems Professional IV

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

Sciences

Salary Grade

058

Department

FAS Research Computing

Union

00 - Non Union, Exempt or Temporary

Time Status

Full-time

Pre-Employment Screening

Criminal, Identity

Schedule

35 hours per week

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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