Facilities Operations Assistant

19-Nov-2024

Facilities Operations Assistant

Harvard Graduate School of Design

67310BR

Job Summary

The Harvard Graduate School of Design (GSD) educates design, research, and scholarship leaders to make a resilient, just, and beautiful world. The GSD offers degree programs across a range of design disciplines—architecture, landscape architecture, urban planning, urban design, design engineering, and real estate—as well as advanced research programs that cut across these disciplines and a robust public program of lectures, exhibitions, and publications. The immense variety of people, programs, and ideas at the School sustains a vibrant and rich environment for learning, inquiry, and collaboration, unlike any other design school.

Reporting to the Associate Director of Facilities Management, this position is part of the facilities team that is responsible for the stewardship, maintenance, and repair of the Graduate School of Design which encompasses 250,000 sq ft spread over nine buildings. Work can include the following types of repairs/maintenance: carpentry, door hardware, furniture repair/assembly, heating and cooling issues, lighting, moving, painting, and plumbing.
 

Position Description

TYPICAL DUTIES AND RESPONSIBILITIES
 

• In collaboration with the Facilities Coordinator, manage the work order system which includes creating, responding, completing, and tracking work orders daily.
• Completes minor repairs to systems and equipment including, but not limited to carpentry, door hardware, furniture repair/assembly, heating and cooling issues, lighting, moving, painting, and plumbing. Completes work requests, maintenance projects, and operational assignments with minimal supervision.
• Follows up with faculty, staff, and students to make sure work orders are completed properly.
• In consultation with the Associate Director of Facilities Management, determines what can be performed by facilities, or by an outside vendor.
• Ensures that properties are maintained to Harvard standards for all physical aspects of buildings, systems, and grounds.
• Performs routine inspections of buildings to ensure that egress paths are clear and maintained.
• Performs regular site walk of all properties to ensure normal operations and notify Associate Director of any changes in normal operations. Creates and completes work orders associated with these inspections and makes arrangements for service calls and repairs if needed.
• Coordinates and performs office moves in conjunction with Facilities Coordinator
• Receives, assembles, delivers and sets up office furnishings and equipment
• Maintains furniture inventory, makes repairs and refinishes furnishings;
• Assists in the set-up of furnishing, accessories and equipment for events including commencement, symposia, conferences, lectures, reviews, meetings and receptions.
• Occasionally subject to after-hour calls for emergency and critical situations.
• Assists with snow removal.
• Assists with mail delivery.
• Assists with all other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
There are no supervisory responsibilities required of this position.

Basic Qualifications

• HS Diploma or equivalent required
• 3+ years in technical training and/or demonstrated experience beyond high school in the following: hardware, woodworking, furniture assembly, and building maintenance, required.
• Must have working knowledge of power and hand tools, and maintenance, construction, or building trades.
• Ability to use computers for work order tracking, required.
• May be deemed critical and must accommodate business demands when Associate Director of Facilities has determined it to be necessary, accept over-time for snow removal, maintenance emergencies, special projects, and peak season hours.

Additional Qualifications and Skills

• Knowledge of HVAC, plumbing, electrical and carpentry systems preferred.
• Basic computer skills which include the ability to respond to emails and internal department software.
• Demonstrated ability to work in a diverse environment.
• Must maintain a positive attitude, be self-directed and work effectively as part of a team.
• High quality customer service is required.

Physical Requirements

This position requires walking to multiple locations. Position will involve frequent bending and reaching, and lifting of materials of up to 50 pounds, climbing of ladders; hazards of working with tools; snow removal. This is an in-person/on-site role.
 

Working Conditions

Work is mainly performed in an office and school setting.
 

Additional Information

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

For more information about Harvard GSD see: https://www.gsd.harvard.edu/  
 

Work Format Details

This position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. We regret that we cannot offer VISA sponsorship. .Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Facilities, General Administration

Department Office Location

USA - MA - Cambridge

Job Code

402065 Property Operations Assistant

Work Format

On-Site

Sub-Unit

------------

Salary Grade

053

Department

HGSD Facilities and Campus Operations

Union

55 - Hvd Union Cler & Tech Workers

Time Status

Full-time

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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